Payment Policy
At Oreva, your security and shopping convenience are our highest priorities. We process all payments through Shopify Payments to deliver a secure, encrypted, and hassle-free checkout experience for customers throughout the United States.
1. Accepted Payment Methods
We currently accept the following secure payment options during checkout:
- Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB
- Digital Wallets: Apple Pay, Google Pay, Shop Pay
2. Payment Restrictions
To maintain a safe and efficient payment process, we do not accept the following payment methods:
- Cash on Delivery (COD)
- Personal Checks
- Direct Bank Transfers
- Money Orders
- PayPal or Venmo
3. Payment Currency
All product prices displayed on our website, along with all payments processed during checkout, are charged exclusively in United States Dollars (USD $).
4. When Will I Be Charged?
- Payment Capture: Your payment is processed immediately once your order is successfully placed.
- Confirmation: After your payment has been successfully completed, the full order amount is charged and an order confirmation email is sent to you without delay.
- Order Processing: We begin preparing your order for shipment only after your payment has been successfully confirmed.
5. Payment Security & PCI DSS Compliance
Protecting your personal and payment information is extremely important to us. Oreva is proudly powered by Shopify, a platform that complies with Level 1 PCI DSS security standards.
- All payment details and personal information are securely transmitted using advanced SSL (Secure Socket Layer) encryption.
- We never store, access, or view your complete credit card information, CVV codes, or banking details.
- Every transaction is securely processed through Shopify Payments using industry-leading encrypted payment technology.
6. Billing Verification
To help prevent fraudulent activity, please ensure that your billing information matches the details registered with your payment provider. Orders identified by our automated fraud detection systems may be temporarily delayed or cancelled to help protect the security of the cardholder.
7. Refunds
All refunds are issued in accordance with our official Refund & Return Policy. Once a refund request has been approved, it will be processed within 7 business days and returned to the original payment method used when placing the order.
BUSINESS NAME: Oreva
BUSINESS HOURS: 9:00 AM - 5:00 PM (Mon - Fri)
BUSINESS PHONE: +1 (713) 589-6916
BUSINESS MAIL: support@oreva.shop
BUSINESS ADDRESS: 8314 Crescent Knolls Dr, Richmond, TX 77406, USA