Terms of service

OVERVIEW

Welcome to Oreva! Throughout these Terms of Service, the words "we," "us," and "our" refer to Oreva. Oreva operates this website and online store, including all associated information, content, products, services, features, and tools (collectively referred to as the "Services") to provide you with a complete online shopping experience. Our store is powered by Shopify, allowing us to securely deliver these Services. These Terms of Service, together with any policies referenced within them (collectively, the "Terms"), explain the rights and responsibilities that apply when you access or use our Services.

Please review these Terms of Service carefully before using our website. They contain important information regarding your legal rights, including warranty disclaimers and limitations of liability. By accessing, browsing, interacting with, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service as well as our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should discontinue use of our Services.

SECTION 1 - ACCESS AND ACCOUNT

By accepting these Terms of Service, you confirm that you have reached the age of majority in your state or province of residence. You also represent that you have granted permission for any minor dependents under your supervision to use the Services on devices you own, manage, or purchase.

When accessing our Services, including browsing our website or purchasing products, you may be required to provide information such as your email address, billing details, payment information, and shipping address. You agree that all information you submit is accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity carried out through your account.

SECTION 2 - OUR PRODUCTS

We make every reasonable effort to display our products and services as accurately as possible within our online store. However, actual product colors and appearance may vary depending on your device or screen settings.

We do not guarantee that every product or service will exactly meet your personal expectations. Product descriptions, specifications, and availability may be updated or modified at any time without prior notice. We also reserve the right to discontinue any product whenever necessary.

SECTION 3 - ORDERS

Submitting an order through our website constitutes an offer to purchase our products. Oreva reserves the right to accept or decline any order at its sole discretion.

Your order is considered accepted only after we confirm it. Payment must be successfully received and processed before an order can be accepted. Please review your order carefully before completing your purchase. Any return or exchange is governed exclusively by our Refund Policy.

SECTION 4 - PRICES AND BILLING

All prices, promotional offers, and discounts displayed on our website may be updated or changed without prior notice. The price applicable to your purchase will be the price displayed when your order is placed.

Unless specifically stated otherwise, listed prices do not include applicable taxes, shipping fees, handling charges, customs duties, or import fees. You agree to provide complete, accurate, and current billing, payment, and account information for every purchase made through our website.

SECTION 5 - SHIPPING AND DELIVERY

Delivery dates provided by Oreva are estimates only and are not guaranteed. We are not responsible for shipping delays caused by delivery carriers, customs procedures, weather conditions, or circumstances beyond our reasonable control.

Ownership and the risk of loss for purchased products transfer to you once the shipment has been handed over to the designated shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content and materials available through our Services, including but not limited to trademarks, branding, text, graphics, images, videos, audio, product reviews, and website design, are the exclusive property of Oreva, its licensors, or affiliated parties, and are protected under applicable United States and international intellectual property laws.

Any unauthorized reproduction, distribution, modification, or use of our content may violate copyright, trademark, and other applicable intellectual property laws.

SECTION 7 - OPTIONAL TOOLS

From time to time, we may provide access to tools or services supplied by third-party providers. These tools are made available for your convenience, and we neither monitor nor control their operation or functionality.

By choosing to use any optional third-party tools, you acknowledge that they are provided on an "as is" and "as available" basis without any warranties, endorsements, or guarantees from Oreva. We accept no responsibility or liability for any issues arising from your use of these optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS

Our Services may include links to third-party websites, resources, or content that are owned and operated by independent parties.

We are not responsible for reviewing or verifying the accuracy, reliability, or content of any third-party websites or materials. Oreva assumes no responsibility or liability for any third-party products, services, websites, or other materials. Any concerns, complaints, or questions relating to third-party products or services should be directed to the appropriate third-party provider.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Oreva operates its online store using the Shopify platform, which enables us to provide our Services. However, all purchases and sales completed through our website are transactions directly between you and Oreva.

By using our Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales transactions, products, customer service, or agreements between you and Oreva.

SECTION 10 - PRIVACY POLICY

Any personal information collected through our Services is handled in accordance with our Privacy Policy. By using our website and Services, you agree to the collection and use of your information as described in our Privacy Policy, which is available on our website.

SECTION 11 - FEEDBACK

If you choose to submit ideas, comments, suggestions, reviews, proposals, recommendations, plans, or any other type of content (collectively referred to as "Feedback"), whether by email, website submission, or any other method, you grant Oreva a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any lawful purpose.

We are under no obligation to keep Feedback confidential, provide compensation, or respond to any submissions. Oreva also accepts no responsibility or liability for any Feedback posted by you or by third parties.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

From time to time, information available through our Services may contain typographical mistakes, inaccuracies, or omissions relating to product descriptions, pricing, promotional offers, shipping charges, transit times, availability, or similar information.

SECTION 13 - PROHIBITED USES

You may access and use our Services only for lawful purposes. You agree not to use the Services for any illegal, fraudulent, or harmful activity, including but not limited to violating applicable laws, infringing upon our intellectual property rights, harassing or defaming others, transmitting malicious software or code, or engaging in spam, phishing, or similar activities.

Oreva reserves the right to suspend, restrict, disable, or terminate your account or access to the Services at any time, without prior notice, if we determine that you have violated these Terms of Service.

SECTION 14 - TERMINATION

We reserve the right, at our sole discretion, to terminate this agreement or discontinue your access to all or any portion of our Services at any time without prior notice.

Termination of your access does not release you from responsibility for any outstanding obligations or amounts owed up to and including the effective date of termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The information and content made available through our Services are provided for general informational purposes only.

Except where expressly stated by Oreva, all Services and products offered through our website are provided on an "as is" and "as available" basis, without any representations, warranties, or conditions of any kind, whether express or implied.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Oreva, including our partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors, shall not be liable for any direct, indirect, incidental, consequential, punitive, special, or other damages, losses, injuries, or claims arising from or relating to your use of our Services or any products purchased through our website.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Oreva, Shopify, and our affiliates, partners, directors, officers, employees, and agents from and against any claims, liabilities, losses, damages, costs, or expenses, including reasonable attorneys' fees, arising out of or related to your violation of these Terms of Service.

SECTION 18 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable under applicable law, that provision shall nevertheless be enforced to the fullest extent permitted by law. The unenforceable portion shall be considered severed from these Terms of Service, and such determination shall not affect the validity or enforceability of the remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Our decision not to exercise or enforce any right or provision contained in these Terms of Service shall not be considered a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules published on our website, constitute the complete agreement and understanding between you and Oreva regarding your use of the Services and supersede any prior or contemporaneous agreements, communications, or proposals relating to the Services.

SECTION 20 - ASSIGNMENT

You may not assign, transfer, or delegate any of your rights or obligations under these Terms of Service without obtaining our prior written consent.

SECTION 21 - GOVERNING LAW

These Terms of Service, together with any separate agreements under which we provide our Services, shall be governed by and interpreted in accordance with the applicable federal and state laws, as well as the courts located within the jurisdiction where Oreva maintains its headquarters.

SECTION 22 - HEADINGS

The section headings included in these Terms of Service are provided solely for convenience and reference. They do not affect, interpret, or limit the meaning or application of any provision contained within these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

The latest version of these Terms of Service will always be available on this page of our website.

We reserve the right, at our sole discretion, to modify, update, or replace any part of these Terms of Service by publishing revisions on our website. It is your responsibility to review this page periodically to remain informed of any updates. Your continued use of our Services after changes have been posted constitutes your acceptance of those revisions.

SECTION 24 - CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us at support@oreva.shop.

BUSINESS NAME: Oreva

BUSINESS HOURS: 9:00 AM - 5:00 PM (Mon - Fri)

BUSINESS PHONE: +1 (713) 589-6916

BUSINESS MAIL: support@oreva.shop

BUSINESS ADDRESS: 8314 Crescent Knolls Dr, Richmond, TX 77406, USA