Privacy policy

Last Updated: July 06, 2026

Welcome to Oreva! We value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information whenever you visit or make a purchase from https://oreva.shop.

By accessing or using our Site, you acknowledge and accept the practices outlined in this Privacy Policy.

1. Information We Collect

To deliver the best possible shopping experience, we collect certain information whenever you interact with our Site.

  • Device Information: When you visit Oreva, we automatically gather information about your device, including your web browser, IP address, time zone, and cookies stored on your device. We also collect information about the pages and products you view, along with how you interact with our website. This information is collected through cookies, log files, and web beacons.
  • Order Information: When you place or attempt to place an order through our Site, we collect the information required to process your purchase. This may include your name, billing address, shipping address, payment details (such as credit card information or Shopify Payments details), email address, and phone number.

2. How We Use Your Information

The information we collect is used solely to operate our business efficiently and provide you with high-quality service.

  • Order Fulfillment & Processing: We use your Order Information to process payments, fulfill purchases, arrange shipping, and send invoices and order confirmations.
  • Customer Communication: We use your information to respond to your inquiries and provide reliable customer support.
  • Fraud Prevention: Device Information, particularly your IP address, helps us identify and prevent potentially fraudulent or high-risk transactions.
  • Store Improvement: We analyze how visitors browse and interact with our website to improve functionality, performance, and the overall shopping experience.

3. Data Security & SSL Encryption

Protecting your personal information is one of our highest priorities.

  • SSL Encryption: All sensitive information submitted during checkout is securely transmitted using SSL (Secure Socket Layer) encryption.
  • Secure Payments: We do not store your complete credit card information on our servers. Every transaction is securely processed through PCI-compliant payment gateways provided by Shopify Payments.
  • Platform Security: Our online store is hosted by Shopify Inc., which provides a secure and reliable e-commerce platform.

4. Sharing Your Personal Information

We never sell your personal information. We only share your data with trusted third parties when necessary to operate our business.

  • Shopify: Our store is powered by Shopify. You can learn more about Shopify's privacy practices here: https://www.shopify.com/legal/privacy.
  • Legal Compliance: We may disclose personal information when required to comply with applicable laws, respond to valid legal requests such as subpoenas or search warrants, or protect our legal rights.

5. Do Not Track & Data Retention

Do Not Track: Please note that our website does not modify its data collection practices when a "Do Not Track" signal is received from your browser.

Data Retention: After you place an order, we retain your Order Information for our business records unless you request that we delete it.

6. Your Data Rights (GDPR & CCPA)

If you are a resident of the European Economic Area (EEA) or California (USA), you may have specific rights regarding your personal information, including:

  • The right to access the personal information we hold about you.
  • The right to request correction, updating, or permanent deletion of your personal data.
  • If you wish to exercise any of these rights, please contact our customer support team using the information provided below.

7. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, or regulatory requirements. We encourage you to review this page regularly to stay informed of any updates.

8. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or would like to submit a complaint, please contact us by email or by mail using the contact information provided below.

BUSINESS NAME: Oreva

BUSINESS HOURS: 9:00 AM - 5:00 PM (Mon - Fri)

BUSINESS PHONE: +1 (713) 589-6916

BUSINESS MAIL: support@oreva.shop

BUSINESS ADDRESS: 8314 Crescent Knolls Dr, Richmond, TX 77406, USA