Shipping policy

At Oreva, we are dedicated to delivering a dependable, transparent, and hassle-free shipping experience for every customer. Our team works carefully to ensure your premium products are delivered safely and within the estimated delivery timeframe.

Shipping Destination

At this time, we ship exclusively within the United States (US). Orders placed with delivery addresses outside the United States cannot be processed.

Shipping Costs

We are pleased to provide Free Shipping on all orders delivered within the United States. There are no hidden shipping charges, and no minimum purchase amount is required to qualify.

Delivery Timelines

We work hard to process and dispatch every order as quickly as possible. Our delivery schedule is divided into two stages:

Order Cut-Off Time: 5:00 PM (CT)

Order Processing Time (Handling): 1–2 Business Days (Monday to Friday). Orders received after 5:00 PM CT, or during weekends and public holidays, will begin processing on the following business day.

Shipping Time (Transit): 4–6 Business Days (Monday to Friday). We partner with FedEx to provide safe and dependable delivery services.

Total Estimated Delivery Time: 5–8 Business Days from the date your order is placed.

Order Tracking

Yes. Every order includes real-time tracking. After your package has been dispatched from our facility, you will receive a confirmation email containing your unique tracking number. You can use this tracking number to follow your shipment's progress until it reaches your delivery address.

Duties and Taxes

For customers located within the United States, the amount displayed during checkout is the final amount you will pay. Oreva covers all standard shipping costs, and no additional duties or taxes will be collected upon delivery.

Lost or Delayed Packages

Although we work with trusted shipping carriers, unexpected delays may occasionally occur. If your package is delayed beyond the estimated delivery timeframe or you believe it has been lost, please contact our customer support team as soon as possible. We will work directly with the shipping carrier to locate your package and resolve the matter promptly.

Contact Us

If you have any questions regarding our Shipping Policy, need to update your shipping information, or would like assistance checking the status of your order, our support team is always happy to help.

BUSINESS NAME: Oreva

BUSINESS HOURS: 9:00 AM - 5:00 PM (Mon - Fri)

BUSINESS PHONE: +1 (713) 589-6916

BUSINESS MAIL: support@oreva.shop

BUSINESS ADDRESS: 8314 Crescent Knolls Dr, Richmond, TX 77406, USA